New Laws of Customer Success (NLCS)

New Laws of Customer Success (NLCS)

Share this post

New Laws of Customer Success (NLCS)
New Laws of Customer Success (NLCS)
I Went a Week Without Apologizing To Customers—Here’s How It Went (#13)

I Went a Week Without Apologizing To…

Rishav Khanal
Nov 20, 2022

Share this post

New Laws of Customer Success (NLCS)
New Laws of Customer Success (NLCS)
I Went a Week Without Apologizing To Customers—Here’s How It Went (#13)

The case against saying sorry, and what I do instead. [Templates Included]

Read →
Comments
User's avatar
© 2025 Rishav Khanal
Privacy ∙ Terms ∙ Collection notice
Start writingGet the app
Substack is the home for great culture

Share